Privacy
Policy
About This Policy
This Privacy Policy applies to all information collected through superstitionresearch.com, including through orders, account creation, customer communications, and any other interactions with SRG. It does not apply to third-party websites, payment processors, or services we link to — those are governed by their own privacy policies.
Superstition Research Group operates as a research-use-only (RUO) peptide supplier. We collect only the information necessary to process your orders, maintain our business records, and comply with applicable law.
Information We Collect
When you place an order, create an account, or contact us, we may collect:
- Full name, email address, phone number, and shipping/billing address.
- Payment information — processed securely through third-party payment gateways; we do not store full card numbers.
- Order history, product selections, and account preferences.
- Communications you send us, including support requests and inquiries.
- Buyer qualification information required to verify research eligibility.
When you visit our website, we automatically collect:
- IP address, browser type, device type, and operating system.
- Pages visited, time spent on pages, and referring URLs.
- Cookie identifiers and session data (see Section 5).
- Geolocation data at the country or region level.
We may receive information from payment processors, shipping carriers, and fraud prevention services to facilitate your order and protect against unauthorized transactions.
How We Use Your Information
We use the information we collect for the following purposes:
| Purpose | Details |
|---|---|
| Order Processing | To fulfill, ship, and confirm your orders; process payments; and handle returns or refunds. |
| Account Management | To create and maintain your customer account, including order history and preferences. |
| Compliance | To verify research eligibility, maintain required RUO documentation, and comply with applicable federal and state regulations. |
| Customer Support | To respond to your questions, resolve issues, and provide assistance with your orders. |
| Communications | To send order confirmations, shipping notifications, and — with your consent — promotional emails or SMS messages. |
| Giveaway Administration | To administer our weekly store credit giveaway for account holders, including identifying eligible entrants, notifying winners, and issuing prizes. We do not collect any additional personal information for the giveaway beyond what you provided at account registration, and we do not share giveaway entrant information with third parties. You may opt out of giveaway-related communications at any time by contacting support@superstitionresearch.com; opting out will also remove you from future drawings. |
| Security & Fraud Prevention | To detect, investigate, and prevent fraudulent transactions and unauthorized access. |
| Analytics & Improvement | To understand how our website is used and improve our products, services, and user experience. |
| Legal Obligations | To comply with applicable laws, respond to lawful requests, and protect our legal rights. |
Sharing Your Information
SRG does not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information only in the following circumstances:
We share information with trusted vendors who assist us in operating our business, including payment processors, shipping carriers, email service providers, and IT infrastructure providers. These vendors are contractually obligated to protect your data and use it only for the services they provide to us.
SRG may share certain operational and business data for accounting, compliance, and administrative purposes. This data sharing is governed by internal data handling agreements consistent with this Privacy Policy.
We may disclose your information when required by law, court order, or governmental authority, or when we believe disclosure is necessary to protect the rights, property, or safety of SRG, our customers, or the public.
In the event of a merger, acquisition, or sale of all or substantially all of SRG’s assets, your information may be transferred as part of that transaction. You will be notified of any such change and given the opportunity to opt out.
Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience, remember your preferences, and analyze site usage. The types of cookies we use include:
| Cookie Type | Purpose |
|---|---|
| Essential | Required for the website to function — including cart sessions, login state, and checkout processing. Cannot be disabled. |
| Functional | Remember your preferences such as language, currency, and saved shipping information. |
| Analytics | Help us understand how visitors interact with our site (e.g., Google Analytics). Data is aggregated and anonymized where possible. |
| Marketing | Used to deliver relevant advertising and track campaign performance, only with your consent. |
You can control cookie preferences through your browser settings. Disabling certain cookies may affect site functionality. We do not respond to “Do Not Track” signals at this time.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy, including:
- Order records — retained for a minimum of 7 years for tax, accounting, and regulatory compliance purposes.
- Account information — retained for the life of your account, plus 3 years after closure.
- Buyer qualification records — retained as required by applicable RUO regulatory frameworks.
- Marketing preferences — retained until you opt out or request deletion.
- Website analytics — retained in aggregated, anonymized form for up to 26 months.
When data is no longer needed, we securely delete or anonymize it in accordance with applicable law.
Data Security
We implement industry-standard technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- SSL/TLS encryption for all data transmitted between your browser and our servers.
- PCI-DSS compliant payment processing — we do not store full payment card numbers.
- Access controls limiting employee access to personal data on a need-to-know basis.
- Regular security audits and vulnerability assessments of our systems.
- Cloudflare infrastructure providing DDoS protection and web application firewall coverage.
No method of data transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. In the event of a data breach affecting your personal information, we will notify you as required by applicable law.
Your Rights & Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access — Request a copy of the personal information we hold about you.
- Correction — Request that we correct inaccurate or incomplete information.
- Deletion — Request deletion of your personal information, subject to legal retention obligations.
- Opt-Out of Marketing — Unsubscribe from promotional emails at any time via the unsubscribe link in any email, or by contacting us directly. Text STOP to opt out of SMS communications.
- Data Portability — Request your data in a structured, machine-readable format.
- Restriction — Request that we restrict processing of your data in certain circumstances.
To exercise any of these rights, contact us at the information provided in Section 15. We will respond to verified requests within 30 days. We may need to verify your identity before processing certain requests.
Children’s Privacy
Our website and products are intended solely for adults who are qualified researchers or licensed professionals. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have inadvertently collected information from a minor, we will promptly delete it. If you believe a minor has provided us with personal information, please contact us immediately.
Third-Party Links
Our website may contain links to third-party websites, including payment processors, and external research resources. These websites operate independently and are governed by their own privacy policies. SRG is not responsible for the privacy practices or content of third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
Affiliate Relationship
Superstition Research Group maintains its own independent legal structure, EIN, and operations, certain administrative, financial, and compliance functions. Any sharing of data with SRG is limited to what is necessary for these functions and is subject to equivalent data protection standards.
California Privacy Rights (CCPA/CPRA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including:
- Right to Know — The categories of personal information collected, the purposes for which it is used, and the categories of third parties with whom it is shared.
- Right to Delete — Request deletion of your personal information, subject to certain exceptions.
- Right to Opt-Out of Sale — SRG does not sell personal information. You do not need to opt out.
- Right to Non-Discrimination — We will not discriminate against you for exercising your California privacy rights.
- Right to Correct — Request correction of inaccurate personal information.
- Right to Limit Use of Sensitive Data — Request that we limit our use of sensitive personal information.
To submit a California privacy rights request, contact us using the information in Section 15. We will respond within 45 days as required by law.
International Users
Superstition Research Group is based in the United States and our services are primarily directed at U.S.-based researchers. If you access our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country.
By using our website and providing us with your information, you consent to this transfer, storage, and processing. We will take all steps reasonably necessary to ensure your data is treated securely and in accordance with this Privacy Policy.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the “Effective Date” at the top of this page and, where appropriate, notify you by email or a prominent notice on our website.
Your continued use of superstitionresearch.com following any changes constitutes your acceptance of the revised Privacy Policy. We encourage you to review this Policy periodically.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: